Rocks - 90-day Goals (maybe 30-day)

Michael

• [ ] AAP certification
  • Working with Sam on a quote for dual barn doors
    • Lael will check in on Sam to ensure we are still a go for work.
  • Interested in door hardware w/ rollers for piping
    • Found brackets that will work with steel piping
• [x] Increase online sales
  • Opened up online ordering
    • is increasing, will focus on pushing AfterPay as an option.
  • Opened up e-gift cards
  • Improved language within social media posts
  • Working with Google on inventory Google Store integration
• [x] Referral program
  • Working with Becky on a Square referral subscription
  • We have subscribed to referral program through Square, free trial
• [x] Investigate a new POS system
  • Sticking with Square for a little longer

Lael

• Inventory management process
• Inventory management advanced piercings
  • Lael has been working on a process; we need to decide on minimum counts
  • Lael will work on curating gold back inventory for quick counts
• Improve the supply ordering process
  • has a count sheet; Rachel is helping may work on a monthly count
• Social media expert - not just inventory
  • working on those stories!!!

Rachel

• Inventory management process
• Event booking and planning procedures
  • has worked on call log sheet
• Google Review process
  • is working on the ‘farewell.’ The Brdy Way
• Social media expert - not just inventory
  • working on those stories!!!
• Guest relations - let's start reaching out to our valued guests
  • we have discussed reaching out to clients.